Hegg Hospitality recently announced that it has received the TripAdvisor® Certificate of Excellence for four of its hotel properties, including the Hilton Garden Inn-Downtown and the Hilton Garden Inn-South in Sioux Falls, S.D., the Holiday Inn Express & Suites-Omaha West in Omaha, Neb. and the Hyatt Place in Lincoln, Neb.
Now in its sixth year, the achievement celebrates hospitality businesses that have earned great traveler reviews on TripAdvisor over the past year. Certificate of Excellence recipients include accommodations, eateries and attractions located all over the world that have continually delivered a quality customer experience.
“These awards are very meaningful to us because they come directly from what our guests have to say about their experiences at our hotels,” said Charity McKnight, chief operating officer of Hegg Hospitality. “We strive to provide superior customer service across all our properties and our focus is for every guest to have a memorable and pleasant stay, and this award recognizes that our hard work is being noticed by our valued guests.”
“With the Certificate of Excellence, TripAdvisor honors hospitality businesses that have consistently received strong praise and ratings from travelers,” said Heather Leisman, Vice President of Industry Marketing, TripAdvisor. “This recognition helps travelers identify and book properties that regularly deliver great service. TripAdvisor is proud to play this integral role in helping travelers feel more confident in their booking decisions.”
The Certificate of Excellence accounts for the quality, quantity and recency of reviews submitted by travelers on TripAdvisor over a 12-month period. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.
TripAdvisor® is the world’s largest travel site*, enabling travelers to plan and book the perfect trip. TripAdvisor offers advice from millions of travelers and a wide variety of travel choices and planning features with seamless links to booking tools that check hundreds of websites to find the best hotel prices. TripAdvisor branded sites make up the largest travel community in the world, reaching 340 million unique monthly visitors**, and 350 million reviews and opinions covering 6.5 million accommodations, restaurants and attractions. The sites operate in 48 markets worldwide.
*Source: comScore Media Metrix for TripAdvisor Sites, worldwide, February 2016
**Source: TripAdvisor log files, Q1 2016